1. About this policy and who is responsible
This Privacy Policy explains how Saksham Consultancy (“Saksham”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit sakshamconsultancy.in, contact us, submit an enquiry or communicate with us about our services. Saksham Consultancy is responsible for the personal information described here, subject to the role allocated by applicable law in a particular engagement.
Privacy contact: Saksham Consultancy, Shop No. 10, Sion Mansion, Near Bus Depot, Sion Circle, Sion (East), Mumbai – 400022, Maharashtra, India. Email: info@sakshamconsultancy.in. Phone: +91 76666 19513.
2. Information we collect
Depending on your interaction with us, we may collect your name, company or organisation, email address, telephone number, service of interest, message and related correspondence. Our hosting or security systems may also generate technical information such as IP address, date and time of requests, browser/device details and security logs. If you enter into a separate engagement, we may process further business and contact information reasonably required to provide that service.
Please do not submit Aadhaar or other identity numbers, bank credentials, health information, employee-level payroll files, disciplinary records or other sensitive or confidential documents through the general enquiry form. If such information is necessary for an agreed engagement, we will arrange an appropriate secure method and define the purpose separately.
3. Purposes for using information
- To receive, review and respond to your enquiry and contact you about the service requested.
- To understand your organisation’s requirements and prepare a proposed scope, quotation or engagement documentation.
- To provide and administer services after an engagement is agreed.
- To maintain business, accounting, audit and engagement records.
- To operate and secure the Website, prevent spam, fraud or misuse, and troubleshoot technical issues.
- To comply with applicable legal obligations and establish, exercise or defend legal claims.
We do not use an enquiry submission to enrol you in unrelated promotional mailing lists. We do not sell personal information.
4. Enquiry form consent and withdrawal
When you submit the Website enquiry form, we ask you to actively select an unticked consent checkbox. The form explains that the information you provide will be used to review and respond to your enquiry, contact you about the requested service and, where relevant, prepare a proposed engagement. The form cannot be submitted without this consent. We record the consent indicator, time of submission and version of the privacy notice associated with the enquiry.
You may withdraw consent for future processing by emailing info@sakshamconsultancy.in. Withdrawal does not affect processing already carried out before withdrawal and does not require us to erase information that we must or may retain under applicable law. If you do not wish to provide the information or consent needed to handle an enquiry, do not submit the form; you may contact us to discuss another appropriate method.
5. Applicable legal framework
We handle digital personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, to the extent and from the dates their respective provisions apply. Commencement is phased. We will apply the provisions in force at the relevant time and update our practices as further provisions commence. Other laws may govern particular records or engagements.
6. Sharing and service providers
We may share information on a need-to-know basis with website hosting, infrastructure, database, security, backup and technical support providers; professional advisers and auditors; government, regulatory, law-enforcement or judicial authorities where required by law or valid legal process; and other persons where necessary to protect rights, users, our business or service security as permitted by law. We take steps appropriate to the circumstances to require service providers processing information on our behalf to protect it and not use it for unrelated marketing. Separate engagement documents may define roles where we process information on a client’s instructions.
7. International processing
Depending on hosting and technology configuration, service providers may process or store technical or enquiry information outside your state or country. Any cross-border transfer or access will be subject to applicable Indian law and restrictions or safeguards in force at the relevant time. Contact us if you require information about a particular processing arrangement.
8. Retention
We retain enquiry information for no longer than reasonably necessary to respond, maintain an appropriate business record, manage a resulting relationship, handle disputes or meet legal and accounting obligations. The period depends on the nature of the enquiry, whether an engagement follows, limitation periods and mandatory retention requirements. Information no longer required is deleted, anonymised or securely disposed of, subject to lawful retention obligations and routine backup cycles.
9. Security
We use reasonable technical and organisational measures appropriate to the nature of the information and risks, which may include access controls, restricted administrative access, secure connections, backups and security monitoring. No internet transmission or storage system can be guaranteed completely secure. Please notify us promptly if you believe information submitted to us has been misused or disclosed without authorisation.
10. Cookies, logs and third-party services
Our hosting provider may create essential server logs and use technical mechanisms needed to deliver, maintain and protect the Website. The Website may link to third-party services, including mapping services, which operate under their own privacy policies. If we introduce analytics, advertising technologies or non-essential cookies, we will update this policy and provide any notices or choices required by applicable law before using them.
11. Your rights and privacy requests
Subject to applicable law, you may contact us to request information about personal data we process about you, seek correction or updating of inaccurate information, request erasure where applicable, withdraw consent, or raise a grievance. We may need to verify your identity and ask for information that allows us to locate the relevant record. We will respond within the time and in the manner required by applicable law. Certain information may need to be retained where a legal obligation or other lawful ground applies.
Send requests or grievances to info@sakshamconsultancy.in with the subject “Privacy Request”, or write to our Mumbai office at the address in Section 1. You may pursue any further complaint or remedy available under applicable law, including through the competent authority when the relevant statutory process is in force.
12. Children’s information
This Website and the general enquiry form are intended for business and professional use and are not directed to children. Please do not submit a child’s personal information through the Website. Contact us if you believe such information has been submitted inappropriately.
13. Changes to this policy
We may revise this policy to reflect changes in our services, website technology, service providers or applicable law. The current version will be published on this page with its updated date. Material changes will be highlighted where appropriate.
14. Contact
For questions, requests or grievances, contact info@sakshamconsultancy.in or +91 76666 19513, or write to Saksham Consultancy, Shop No. 10, Sion Mansion, Near Bus Depot, Sion Circle, Sion (East), Mumbai – 400022, Maharashtra, India.